Terms of service

Thank you for visiting Glowstead, LLC. By accessing or purchasing from our website, you agree to the following Terms of Service. Please review them carefully before using our site or placing an order.

  1. General Use
    • By using this website, you confirm that you are at least 18 years old or have the permission of a legal guardian.
    • You agree to use this site only for lawful purposes and in accordance with these Terms of Service.
    • Glowstead, LLC reserves the right to refuse service, cancel orders, or terminate accounts at our discretion if misuse or fraudulent activity is suspected.
  2. Products & Availability
    • All products are hand-poured and crafted in small batches, which may result in slight variations in color, scent, or appearance.
    • We make every effort to display our products as accurately as possible; however, variations may occur due to screen differences.
    • Product availability is subject to change without notice. Glowstead, LLC reserves the right to discontinue or modify products at any time.
  3. Pricing & Payment
    • All prices are listed in U.S. dollars and are subject to change without notice.
    • Applicable taxes and shipping fees will be added at checkout.
    • We accept major credit cards and other secure payment methods listed at checkout.
    • Glowstead, LLC is not responsible for errors in pricing, descriptions, or product availability, and reserves the right to cancel orders affected by such errors.
  4. Order Acceptance & Cancellations
    • Receipt of an order confirmation does not guarantee acceptance of an order.
    • Glowstead, LLC reserves the right to refuse or cancel any order for reasons including suspected fraud, stock limitations, or pricing inaccuracies.
    • If your order is canceled after payment, you will receive a full refund.
  5. Affiliated Retail Sites
    • Glowstead, LLC products may also be sold through affiliated retail sites or authorized resellers.
    • When purchasing from those platforms, please refer to the specific terms and policies listed on the affiliated site.
  6. Intellectual Property
    • All content on this website—including logos, images, product names, descriptions, and designs—is the property of Glowstead, LLC and protected by applicable copyright and trademark laws.
    • You may not reproduce, distribute, or use any content from this site without written permission from Glowstead, LLC.
  7. Limitation of Liability
    • Glowstead, LLC is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
    • Our total liability for any claim shall not exceed the purchase price of the product in question.
  8. Indemnification
    • By using this site, you agree to indemnify and hold harmless Glowstead, LLC, its owners, and affiliates from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
  9. Governing Law
    • These Terms of Service are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.
  10. Changes to Terms
    • Glowstead, LLC reserves the right to update or modify these Terms of Service at any time.
    • Continued use of the site after changes are posted constitutes acceptance of the revised terms.
  11. Contact Information
    • For questions or concerns regarding these Terms of Service, please contact us    at glowsteadcandle@gmail.com.